Teresa of Calcutta: A Life of Caring and Service

Mother Teresa Documentary   Life as a Young Sister Captivated by stories of missionaries, Agnes left her family home in Skopje in 1928 at the age of 18 to join the Sisters of Loreto. “Be so kind to hear my sincere desire,” she humbly wrote to the Loreto Mother Superior. “I want to join your […]

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Patient Experience From the “Other” Side of the Bed A Guest Post by Maxine Legall

Originally Posted on LinkedIn on August 17, 2016   I am a patient experience professional and I’m very passionate about sharpening my skills in this people based field.  I am relatively new to the field but I can talk patient satisfaction scores with the best of them.  I can facilitate a patient experience class in my sleep […]

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America’s Family Caregivers Can’t Wait: Tell Congress to Pass the RAISE Act Now Guest Post by Nancy A. LeaMond

Originally Posted http://www.blogAARP.org on 08/22/2016 After Labor Day, when Congress returns from its summer recess, there will only be 33 working days left for the U.S. House of Representatives before the end of the year. That’s not a lot of time to address some of our nation’s biggest challenges. One item awaiting action that should be […]

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INCIVILITY VS. BULLYING: KNOW THE DIFFERENCE: AN INTERVIEW WITH PHYLLIS

Originally published in the AORN Periop Insider Weekly Newsletter  July 28, 2016.      Authored by Carina Stanton The term “bully” is often used incorrectly to classify both bullies and those expressing incivility. Understanding the distinction between the two can help to put structure around communication and action in attempts to weed out bad behavior […]

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