Bullying & Incivility in Nursing, Understanding and Owning Our Complicit Behavior: Insights from Phyllis

  Shining Light on Our Complicit Behavior As I traveled across the country in 2016 speaking to nurse leaders, there was agreement on several points addressing disruptive behavior. The nurse leaders estimated that the majority of their nursing staff (85%) demonstrated the practices that align with showing up to work ready and willing to do […]

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Please Help the Nurses of North Carolina Recover from Hurricane Florence

Hurricane Florence had a devastating impact on parts of North Carolina, and many of our nursing colleagues will need months or even years to recover. The North Carolina Nurses Association (NCNA) and the North Carolina Foundation for Nursing (NCFN) are teaming up to help get nurses back on their feet so they can get back […]

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NEW BOOK: Bringing Shadow Behavior Into the Light of Day: Understanding & Effectively Managing Bullying & Incivility in Healthcare by Phyllis S. Quinlan, PhD, RN-BC

Skills and knowledge alone are not enough to ensure the consistent level of staff engagement needed to achieve patient satisfaction and clinical outcomes necessary for success in the 21st-century. Positive attitudes and collegial behaviors are now vital to realizing strategic benchmarks and goals. The distraction of laboring within an unhealthy work environment will handicap the […]

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Helping a Senior Regain Confidence after a Fall A Guest Post by Natalie Kelly

Originally posted August 22, 2017: https://www.fivestarseniorliving.com/blog/health-wellness/helping-a-senior-regain-confidence-after-a-fall   Did you know that once you reach the age of 65 you have a one in four chance of falling? And that falls are the number one cause of injuries for older Americans each year? With statistics like these, it’s easy to see why falling is a major concern for […]

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At Their Limit: Therapists dedicate their lives to helping, but what happens when that help exacts a toll? A Guest Post by Denio Lourenco

  This article was originally posted on The Brooklyn Ink Blog Site October 23, 2017 When Drena Fagen started her career as a social worker counselling at-risk and formerly incarcerated teenagers, she knew she would see suffering. She just didn’t know how much. Every one of her clients brought with them years of pain and abuse, […]

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