The Benefits of Having A Professional Coach

  Contact Information: Follow me on Twitter: @AskDrPhyllis Email: mfwconsultants@gmail.com               Website:    www.mfwconsultants.com Facebook: http://www.facebook.com/PhyllisQuinlanCoaching LinkedIn: http://www.linkedin.com/in/phyllisquinlan YouTube: http://www.youtube.com/phyllisquinlan Instagram: askdrphyllis

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Making 2019 The Year of Civility in Healthcare: Understanding the Difference Between the Bully and the Chronically Uncivil Employee by Phyllis

It is widely accepted that knowledge is power. Therefore, I think it is best to start by raising our awareness into the nature of a bully. I submit that the behavior we label as bullying is actually the mentality and noxious temperament of a narcissist in action. We can all benefit from a closer examination […]

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Making 2019 The Year of Civility in Healthcare: Understanding the Issue of Disruptive Behavior in the Workplace by Phyllis

  I find it frustrating to acknowledge that despite all the work of recent years to implement initiatives aimed at creating healthy and safe workplace environments, that lateral and horizontal hostility still remains within the nursing profession. I think we all hoped that when the idea of Zero Tolerance bloomed into an actual human resource […]

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Re-Connecting with Your Self-Worth: Step 2 in Building a Self-Care Mindset for Professional and Family Caregivers A Guest Post by Amanda Ghosh

Welcome back! If you’re following along in my installment series here at the amazing Phyllis Quinlan blog than you’ve completed Step One and you’re ready for Step Two in the “How to Build the Self-Care Mindset” Journey! If you missed the first post on Step One, you can read it here. Remember, we’re working on building […]

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L.I.S.T.E.N.: The Key To Conducting A Complaint About An Incident of Incivility and Bullying by Phyllis

  The Key To Conducting A Complaint About Incivility and Bullying   The way you investigate an allegation of bullying behavior must be standardized from the beginning and strictly based on the facts. Here are the key elements to do it right … L.I.S.T.E.N.: The Key To Investigating Incivility and Bullying It’s Monday morning. As you […]

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Bullying & Incivility in Nursing, Understanding and Owning Our Complicit Behavior: Insights from Phyllis

  Shining Light on Our Complicit Behavior As I traveled across the country in 2016 speaking to nurse leaders, there was agreement on several points addressing disruptive behavior. The nurse leaders estimated that the majority of their nursing staff (85%) demonstrated the practices that align with showing up to work ready and willing to do […]

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