The Benefits of Having A Professional Coach

  Contact Information: Follow me on Twitter: @AskDrPhyllis Email: mfwconsultants@gmail.com               Website:    www.mfwconsultants.com Facebook: http://www.facebook.com/PhyllisQuinlanCoaching LinkedIn: http://www.linkedin.com/in/phyllisquinlan YouTube: http://www.youtube.com/phyllisquinlan Instagram: askdrphyllis

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Making 2019 The Year of Civility in Healthcare: Understanding the Difference Between the Bully and the Chronically Uncivil Employee by Phyllis

It is widely accepted that knowledge is power. Therefore, I think it is best to start by raising our awareness into the nature of a bully. I submit that the behavior we label as bullying is actually the mentality and noxious temperament of a narcissist in action. We can all benefit from a closer examination […]

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Overcoming Respite Care Guilt A Guest Post by Christian Worstell

Follow these 7 tips if you’re a caretaker suffering from respite care guilt. If you have children of your own, you may remember the first time you left them in the care of another. Or their first day of school. Or the day they left home for good. As difficult as it was, you knew […]

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Closing the Patient Discharge Gap for Your Organization: Share The Care

The video below was filmed during the Annual International Planetree Organization in Boston, Massachusets this past October. The Planetree Organization is committed to quality, compassion, and partnership which is the essence of person-centered care. I had an opportunity to explain how the Share The Care Organization caregiver model can assist acute and subacute healthcare organizations […]

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NEW BOOK: Bringing Shadow Behavior Into the Light of Day: Understanding & Effectively Managing Bullying & Incivility in Healthcare by Phyllis S. Quinlan, PhD, RN-BC

Skills and knowledge alone are not enough to ensure the consistent level of staff engagement needed to achieve patient satisfaction and clinical outcomes necessary for success in the 21st-century. Positive attitudes and collegial behaviors are now vital to realizing strategic benchmarks and goals. The distraction of laboring within an unhealthy work environment will handicap the […]

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