NEW BOOK: Bringing Shadow Behavior Into the Light of Day: Understanding & Effectively Managing Bullying & Incivility in Healthcare by Phyllis S. Quinlan, PhD, RN-BC

Skills and knowledge alone are not enough to ensure the consistent level of staff engagement needed to achieve patient satisfaction and clinical outcomes necessary for success in the 21st-century. Positive attitudes and collegial behaviors are now vital to realizing strategic benchmarks and goals. The distraction of laboring within an unhealthy work environment will handicap the […]

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Fabulous Gift Entitled: Fearless Caregiver Manifesto from Gary Barg, Editor-in-Chief of Today’s Caregiver

I will fearlessly assess my personal strengths and weaknesses, work diligently to bolster my weaknesses and to graciously recognize my strengths. I will fearlessly make my voice be heard with regard to my loved ones care and be a strong ally to those professional caregivers committed to caring for my loved one and a fearless shield against […]

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Five Things Career Coaches Understand by Phyllis

  Professional and career coaching became the buzz earlier this decade, immediately showcasing numerous benefits to positioning individuals for success. Helping people become more emotionally competent and effective personally and professionally develops avenues for new opportunities. Career and professional coaches provide confidence, inspiration and insight. They also provide the right mindset for professional achievement. Here […]

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