Matt Cavallo, host of the Podcast, Patient Activation Network Interviews Phyllis Quinlan on the Subject of Bullying & Incivility in Healthcare

  PAN56: Bullying in Healthcare with Phyllis S. Quinlan, PhD, RN-BC   On this episode of the Patient Activation Network Podcast, we talk to Phyllis S. Quinlan, author, and nurse entrepreneur, about bullying in healthcare. Phyllis has practiced in a variety of emergency services, acute care, subacute care, and long term care settings. She holds […]

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Excellent Resource for Healthcare Leaders on Effectively Managing Bullying & Incivility Posted on April 5, 2019 by Beth Boynton, MS, RN

Bringing Shadow Behavior Into The Light Of Day – Understanding and Effectively Managing Bullying & Incivility In Healthcareby Phyllis S. Quinlan, PhD, RN-BC This book is a brief, insightful, and practical guide for leaders who are committed to creating a culture of safety. With less than 100 pages, you can read it in one sitting and […]

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Making 2019 The Year of Civility in Healthcare: The Performance Improvement Plan

Developing a Performance Improvement Plan is the last thing a person in leadership wants to do. Typically it is the capstone on a fifteen to eighteen-month effort to appeal to someone to choose a better way of conducting themselves at work. Let’s go through the checklist of documentation and interventions that should be captured in […]

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